Privacy Policy

GeriHab Physical Therapy and Wellness ("we," "us," or "our") respects your privacy. This policy explains what information we collect through gerihabjackson.com, how we use it, and the choices you have. By using our site or submitting a form, you agree to the practices described below.

Information We Collect

We collect the information you give us directly, such as your name, phone number, email address, and any details you share about your condition when you request an appointment or submit a form. We also collect limited technical information automatically, including your IP address, browser type, device type, and the pages you visit, through standard analytics tools.

How We Use It

We use your information to schedule and confirm appointments, respond to your questions, send appointment reminders, and follow up on your care. We may also use aggregated, non-identifying data to understand how visitors use our site and to improve its content and performance. Information tied to your care is kept only as long as reasonably necessary to serve you and to meet our recordkeeping obligations. We do not sell your personal information to third parties.

Forms & Communications

When you submit a form on this site, your information is processed solely to schedule your care and respond to your request. By providing your phone number, you agree to receive text messages from GeriHab Physical Therapy and Wellness related to your appointment. Message and data rates may apply. Reply STOP at any time to opt out of text messages, or contact us at mike@tntherapyoutsource.com to be removed from any communication list. Opting out of texts will not affect your ability to book or receive care with us; we will simply reach you by phone or email instead.

Cookies & Analytics

Our site uses cookies and similar technologies to remember your preferences, understand site traffic, and improve your experience. This may include basic analytics tools that report how many people visit a page and which pages they view. You can disable cookies through your browser settings, though some features of the site may not function properly without them.

Third-Party Services

We work with trusted third-party providers, including our website host, our form and scheduling provider, and analytics services, to operate this site and manage patient communication. These providers only receive the information necessary to perform their function, are bound to reasonable confidentiality and security standards, and are not permitted to use your information for any other purpose.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the information below. You may also opt out of text or email communication at any point without affecting your ability to receive care from our clinic. We will respond to reasonable requests within a reasonable timeframe.

Security

We follow generally accepted industry standards to protect the information you submit to us, both while it is in transit and once we receive it, including encrypted connections and access controls that limit who on our team can see it. No method of transmission over the internet and no method of electronic storage is completely secure, so while we use commercially reasonable means to protect your information, we cannot guarantee absolute security.

Links to Other Sites

This site may link to pages we do not control, such as map listings, review pages, or resources we think you will find useful. Those sites set their own cookies, collect their own data, and operate under their own privacy policies, which may differ from this one. We are not responsible for their practices and encourage you to read their policies before sharing information with them.

Children's Privacy

This site is intended for adults. We do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not submit information through this site. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it from our records.

Changes to This Policy

We may update this policy from time to time. When we make a material change, we will post the revised version on this page and update the effective date at the top. Continuing to use the site after a change is posted means you accept the updated policy, so we encourage you to check back periodically.

Contact

Questions about this policy or how your information is handled can be directed to GeriHab Physical Therapy and Wellness at mike@tntherapyoutsource.com, by phone at (731) 462-4315, or by mail at 2782 N Highland Ave STE A, Jackson, TN 38305.